Free text-first course

Introduction to Agentic AI and Workflow Automation

An agentic workflow design with trigger, state, tools, approval points, logs, evaluation cases, and a do-not-automate boundary.

  • Lessons in development
  • Free course
  • 24-36 hours
  • 10 modules
  • Download pack included

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Course result

What you will be able to do

An agentic workflow design with trigger, state, tools, approval points, logs, evaluation cases, and a do-not-automate boundary.

Work clearly

Use a repeatable workflow instead of disconnected tips.

Review carefully

Check assumptions, evidence, output quality, and limitations before using results.

Finish with evidence

Create a capstone artifact that can be inspected, improved, and reviewed.

Course details

What you need before starting

For

Learners who want to understand agents as controlled workflows with state, tools, approvals, and failure controls.

Prerequisite

AI Foundations is required. Prompting and AI Workflow Design is recommended.

Format

Static lessons, activities, knowledge checks, learner templates, and a downloadable text-first pack.

Syllabus

10-module course sequence

The sequence follows the approved detailed syllabus and is implemented as a complete text-first shell.

Module 01

What an Agent Is and What It Is Not

  • Learn how What an Agent Is and What It Is Not fits into agentic AI and workflow automation instead of treating it as an isolated topic.
  • Practice by mapping or reviewing a small automation workflow using the module idea, then compare the result with the module review checklist.
  • Produce a workflow risk note with state, tool use, human approval, and stopping rules before moving ahead in Introduction to Agentic AI and Workflow Automation.
Module 02

Tasks, Goals, Instructions, and Stopping Rules

  • Learn how Tasks, Goals, Instructions, and Stopping Rules fits into agentic AI and workflow automation instead of treating it as an isolated topic.
  • Practice by mapping or reviewing a small automation workflow using the module idea, then compare the result with the module review checklist.
  • Produce a workflow risk note with state, tool use, human approval, and stopping rules before moving ahead in Introduction to Agentic AI and Workflow Automation.
Module 03

Tools, Permissions, and Safe Action Boundaries

  • Learn how Tools, Permissions, and Safe Action Boundaries fits into agentic AI and workflow automation instead of treating it as an isolated topic.
  • Practice by mapping or reviewing a small automation workflow using the module idea, then compare the result with the module review checklist.
  • Produce a workflow risk note with state, tool use, human approval, and stopping rules before moving ahead in Introduction to Agentic AI and Workflow Automation.
Module 04

State, Memory, Context, and Handoff

  • Learn how State, Memory, Context, and Handoff fits into agentic AI and workflow automation instead of treating it as an isolated topic.
  • Practice by mapping or reviewing a small automation workflow using the module idea, then compare the result with the module review checklist.
  • Produce a workflow risk note with state, tool use, human approval, and stopping rules before moving ahead in Introduction to Agentic AI and Workflow Automation.
Module 05

Planning, Routing, and Deterministic Workflow Steps

  • Learn how Planning, Routing, and Deterministic Workflow Steps fits into agentic AI and workflow automation instead of treating it as an isolated topic.
  • Practice by mapping or reviewing a small automation workflow using the module idea, then compare the result with the module review checklist.
  • Produce a workflow risk note with state, tool use, human approval, and stopping rules before moving ahead in Introduction to Agentic AI and Workflow Automation.
Module 06

Human Approval and Escalation

  • Learn how Human Approval and Escalation fits into agentic AI and workflow automation instead of treating it as an isolated topic.
  • Practice by mapping or reviewing a small automation workflow using the module idea, then compare the result with the module review checklist.
  • Produce a workflow risk note with state, tool use, human approval, and stopping rules before moving ahead in Introduction to Agentic AI and Workflow Automation.
Module 07

Failure Modes: Loops, Over-Action, Hallucinated Tools, and Stale Context

  • Learn how Failure Modes: Loops, Over-Action, Hallucinated Tools, and Stale Context fits into agentic AI and workflow automation instead of treating it as an isolated topic.
  • Practice by mapping or reviewing a small automation workflow using the module idea, then compare the result with the module review checklist.
  • Produce a workflow risk note with state, tool use, human approval, and stopping rules before moving ahead in Introduction to Agentic AI and Workflow Automation.
Module 08

Evaluating an Agentic Workflow

  • Learn how Evaluating an Agentic Workflow fits into agentic AI and workflow automation instead of treating it as an isolated topic.
  • Practice by mapping or reviewing a small automation workflow using the module idea, then compare the result with the module review checklist.
  • Produce a workflow risk note with state, tool use, human approval, and stopping rules before moving ahead in Introduction to Agentic AI and Workflow Automation.
Module 09

Designing Workplace Automations Safely

  • Learn how Designing Workplace Automations Safely fits into agentic AI and workflow automation instead of treating it as an isolated topic.
  • Practice by mapping or reviewing a small automation workflow using the module idea, then compare the result with the module review checklist.
  • Produce a workflow risk note with state, tool use, human approval, and stopping rules before moving ahead in Introduction to Agentic AI and Workflow Automation.
Module 10

Capstone: Agent Workflow Design and Risk Review

  • Learn how Capstone: Agent Workflow Design and Risk Review fits into agentic AI and workflow automation instead of treating it as an isolated topic.
  • Practice by mapping or reviewing a small automation workflow using the module idea, then compare the result with the module review checklist.
  • Produce a workflow risk note with state, tool use, human approval, and stopping rules before moving ahead in Introduction to Agentic AI and Workflow Automation.

Course status: outline published, lessons in development

The full syllabus, module structure, activities, and download pack are published and free to use now. Detailed lesson writing is still in progress, so lesson pages currently give the shape of each topic rather than the final teaching depth. Per-module assessments, worked examples, instructional diagrams, and external specialist review are planned next.

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