Module 10 Activity

Scenario

Everything so far is a collection of parts. This module assembles them into a workflow with named stages, three outcomes and costed settings.

What you produce

A workflow design: seven named stages with failure modes, a three-outcome routing rule, five failure messages, and a costed comparison.

Steps

1. Name every stage from question to answer. For each, say what it produces and how it fails.
2. Write the routing rule with three outcomes - answer, escalate, refuse - using only signals you have already specified.
3. Write the five failure messages together. Check no two are confusable, and that the restricted one does not confirm what it withholds.
4. Cost two configurations - a cheap one and a thorough one - in latency and spend, and say what evidence would justify the more expensive one.
5. Write the design note with every field, including known limits and when the assistant escalates.
6. Give it to a colleague and ask what they would challenge.

Evidence to hand in

• The stage map with produces and fails per stage.
• The three-outcome routing rule.
• The five failure messages.
• The costed comparison and the evidence that would justify the upgrade.
• The design note and your colleague's challenges.

Review checklist

• There are three routing outcomes, not two.
• Escalations carry reasons through to the reviewer.
• No two failure messages are confusable, and the restricted one reveals nothing.
• The configuration decision names the evidence it would need.
• Known limits are populated and specific.

Mark complete