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AI Tools for Everyday Work / Module 11

Module 11

Bias, stereotypes, and unfair assumptions

Unit ID: AIT-M11-U02 Estimated active time: 15-20 minutes

The main idea

AI output can repeat unfair patterns or invent reasons about people.

It has learned from text written by people, including the parts that carry assumptions nobody would defend if stated plainly.

Why this matters

The output is fluent and neutral-sounding, which makes an unfair assumption easier to accept than it would be from a colleague.

Safe example

A tool guesses why a person missed a deadline without evidence.

The guess is plausible, invented, and about someone who is not in the conversation.

Better working habit

Remove unsupported judgements and ask for neutral wording.

Replace the guess with the fact: the deadline was missed. Why is a question, not a sentence.

What to watch for

Do not use AI to infer character, ability, honesty, or intent.

These are not knowable from the text, and an inference recorded once tends to be repeated by people who never saw the evidence.

Mini practice

Rewrite biased or assumptive sentences neutrally.

Then run the swap test: change the name or background and see whether the wording still feels right.

Check yourself

Before moving on, answer:

  • Is any statement here about someone's motives or character?
  • What is the evidence for it?
  • Would this read differently with a different name attached?